Question 1

How often should I use it?

Accepted Answer

Ten minutes a day, most days of the week. With light therapy, consistency matters more than session length — Lumière is designed to fit a morning you already have.

Question 2

Which mode should I choose?

Accepted Answer

Renewal (665 + 850 + 1064 nm) is the everyday setting for tone, texture, and fine lines. Clarify (460 + 850 nm) adds blue light for blemish-prone days. Many people alternate through the week.

Question 3

When will I see results?

Accepted Answer

Most published studies of red light therapy measure outcomes after 8–12 weeks of consistent use, and some people notice changes in tone and texture sooner. That's why we give you 60 days to try it.

Question 4

Can I use it with my skincare?

Accepted Answer

Yes — use Lumière on clean, dry skin, then apply serums and moisturizers after. Avoid photosensitizing actives (like retinoids) immediately before a session.

Question 5

Is it safe for my eyes?

Accepted Answer

Lumière's open-eye design keeps light sources away from your eyes, and the device meets the IEC 60601 medical electrical safety standard. Don't stare directly into the light sources.

Question 6

Is it FDA-cleared?

Accepted Answer

Yes. Lumière is an FDA-cleared laser light therapy device, and is manufactured under ISO 13485 and MDSAP quality systems.

Question 7

Should anyone avoid using it?

Accepted Answer

If you're pregnant, have a photosensitive condition, or take photosensitizing medication, check with your physician before starting. Lumière is intended for cosmetic use and is not a treatment for any medical condition.

Question 8

What's in the box?

Accepted Answer

The Lumière mask, wireless remote, charging cable, and quick-start guide. Every order includes free shipping, a 1-year warranty, and 60-day returns.

Question 9

How do I clean it?

Accepted Answer

Wipe the inner surface with a soft, dry cloth after each session. For a deeper clean, use a slightly damp cloth with mild soap and dry immediately. Don't submerge it or use alcohol-based cleansers.

Question 10

What's your shipping, returns, and warranty policy?

Accepted Answer

Free US shipping on every order, 60-day returns whether or not you've used the device, and a 1-year warranty against manufacturing defects. See the Shipping, Returns, and Warranty pages for full details.

Questions, answered.

Using Lumière

Safety

Orders & care